Campus technology

Information Technology Services (ITS) partners with members of the RISD community to power creativity by contributing valuable technical services and solutions. As a student you'll use various information technologies on campus to support email, file storage, printing and much more.

ITS Service Desk

RISD’s ITS Service Desk is the community’s first point of contact to request or inquire about information technology services and support. The Service Desk provides responsive technical support to the RISD community.

For more information visit itservices.risd.edu or email servicedesk@risd.edu.

Activating your network account

Following receipt of your enrollment deposit, RISD will activate a network account that will provide you with a single user name and password to access a wide variety of RISD resources and support including access to email, network storage and WebAdvisor (student information).

  1. Check your personal email to obtain your RISD Account username and password.
  2. Visit password.risd.edu and change your system-assigned password to something more meaningful to you. While there, we encourage you to enroll in the self-service tool by entering a mobile and/or alternate email address. Once enrolled, this tool will allow you to conveniently and securely change or reset your own RISD account password via text message or email.
  3. RISD uses Gmail for campus email. You may now log in to your RISD Gmail account at mail.risd.edu.

Buying a computer

Open-access and department-specific computer labs are available for student use throughout campus. However, most students find that having their own computer is more convenient than relying on departmental and open-access lab computers.

Please take a moment to review the minimum requirements for your computer.

Laptop Program

The following academic majors require students to have department-specific laptop hardware and software tools used extensively within the departmental curriculum:

  • Architecture
  • Digital + Media
  • Furniture Design
  • Graphic Design
  • Industrial Design
  • Interior Architecture
  • Landscape Architecture
  • Photography

View more details about the Laptop Program and departmental requirements.

Computing services and resources

Upon arrival to campus, you will have access to all computing services and resources, including our campus-wide secure wireless network and printing services.

Students also qualify for free software and access to campus subscriptions, including Eset AntiVirus, Adobe Creative Cloud, Office 365, lynda.com and GoToMeeting.